With our proven success and years of dedication to workforce performance, we can’t help but have big thinking around this industry. And we want to share it with you. Download one of our latest articles, check out a press release, read a case study, or dive into our latest research and discover how we think, approach, and consult on the world of employee engagement and workforce engagement.
The Workforce Performance Lab conducts studies, analyses, and breakdowns of the data we are continually collecting across organizations globally in relation to the employee experience. We then package those findings into reports that provide HR departments and leaders insights into employee commitment and motivational drivers.
In our research, we examine the current trends influencing Employee Engagement, focusing on the effects of hybrid work models, diversity and inclusion practices, and union activities. We analyze how these factors impact employee motivation and organizational commitment in a rapidly evolving workplace.
Developing focused strategies to improve leadership practices and employee engagement requires an understanding of the nuances of manager effectiveness and engagement trends based on different organizational levels and genders.
After experiencing considerable ups and downs over the pandemic years, engagement trends have stabilized. Regarding encouraging and promoting involvement, data also shows that frontline managers have assumed the “most impactful” seat at the table. Read on to find out more.
Organizations should actively and regularly develop employees’ sense of belonging since it helps both employees and the organization through engagement.
How accurate are predictions of employees leaving? Does the current state of employee retention and engagement reflect the dire warnings that have been repeatedly exposed? The reality is probably somewhere in between.
Observations of the intersection of work and home life blend prompted us to analyze the evolving employee experience. Here is what we have learned.
Organizations are learning to address the broader construct of diversity, equity, inclusion, and belonging (DEIB).
Research shows that the COVID-19 pandemic has had a tremendous impact on employee engagement over the past 18 months.
Articles represent best practices for employee engagement, workforce performance, and everything in-between. These strategies, thoughts, and recommendations come from years of experience and expertise in coaching workforces and organizations to achieve a higher level of success.
Benchmarking insights and best practices help organizations best understand what the right external comparison is for them.
The future vision of any organization significantly impacts employee engagement. Learn about how future vision has evolved, and what actions leaders and managers can take to successfully inspire employees through future vision.
Garnering accurate data from employee surveys requires a high response rate. Let’s explore what contributes to successful survey implementation and actionable response rates.
Being an effective manager requires many types of communication, one of the most critical being feedback on performance. Timely and helpful feedback correlates to gross profit margines.
Employee engagement and job satisfaction are related constructs, but the two are also quite different. Learn about the relationship of the measured constructs.
Learn the difference between confidential and anonymous, employee engagement and experience surveys — a primary consideration in building trust.
2020, a year of incredible insight, forging stronger relationships with clients, and turning roadblocks into opportunities to create new solutions and new perspectives on the workforce.
We have seen opinions dismissing employee engagement surveys and feel the need to respond and educate as a new article strikes again.
By helping create high performing workforces grounded in science, discovery, and innovation, we contribute to the vitality of individuals, the success of organizations, and the progress of our society.
What makes 360 and upward feedback successful and meaningful and what gets in the way of success? Learn what works and what doesn’t in multi-rater, multi-perspective feedback programs.
Trust and employee engagement have a huge impact on your workforce, especially in times of crisis. Learn what to ask to ensure your workforce prevails stronger than it ever was.
When designing and setting up an employee engagement survey, it’s more than the utilization of good science.
Employee surveys will continue to evolve especially as we gather more data. Learn how to make the best use of new, faster, and more advanced technologies without losing focus on what matters the most.
Technological advances can be dazzling with speed and convenience — but it doesn’t always make us better. Learn how to create momentum in your workforce using technology and science.
Employee Engagement survey frequency can impact results positively or negatively. Learn how to ask the right questions at the right time and with the right frequency.
Anything worth doing, is worth doing right, but it is possible to have too much of a good thing. Learn the right frequency and focus for your employee engagement survey efforts.
After completing our second year in business and already celebrating the acquisition of our eightieth client, we are excited to share the incredible success and progress of our clients.
Learn how the right engagement index is critical to providing you with the most reliable and accurate employee engagement insights. Insights that cause your employees to be more motivated, committed, and conscientious.
To drive engagement, you have to listen differently. Learn the critical differences between employee feedback and customer feedback, what to do and what not to do when looking at the two initiatives.
Celebrate with us by reading some of the stories of our clients and what we were able to accomplish together across their workforces and their organizations. Everything from leadership effectiveness; diversity, equity, inclusion, and belonging; employee engagement; work-from-home strategies; and other workforce performance-related topics.
A large healthcare solution business knew they needed to create a multi-year strategy focused on not only the core business but emerging markets to ensure a high level of performance and growth through upcoming market evolutions.
An effective continuous listening program gave leaders of a well-known resort the understanding of what levers matter to continue driving engagement during challenging times.
Learn how a well-known bank applied listening efforts and managed to strengthen vision and trust in leadership during uncertain times of 2020.
During a crisis, this organization exemplified strong leaders and communication strategies that drove higher engagement rates and motivated employees.
Learn how the CEO of a large retail organization built a future strategy that energized the workforce, defined culture, and empowered the workforce to achieve strategic objectives.
“It was a meeting I’ll never forget. I was going in to deliver some of the worst employee-survey results that I had seen in quite some time, and I had to give the news to an entire executive team of about a dozen people.”
We’ve had some pretty incredible accomplishments through our years as an organization. Some are worthy of the major press while others are celebrated internally. Those we sent to market can be found below. If you’re related to the media and interested in speaking with WSA about interviews and other media opportunities, just shoot us a note through our contact form.
WSA launches assessments focused on leadership and culture to identify candidate values and predict an employee’s likelihood of engagement and long-term retention.
WSA launches its new research institute to help organizations optimize the employee experience and gain critical insights and learnings that aid in maintaining high-performing workforces.
This partnership means SHRM’s engagement survey clients will implement WSA’s proven best practice content with access to the most robust and scientifically validated employee survey benchmarks in the world.
WSA releases new research and a Point of View document on the importance of listening and communicating with your employees during times of crisis.
New HR consulting firm founded by former Kenexa and IBM executives recognized by Qualtrics as its leading employee experience partner.
New book written by Workforce Science Associates co-founder Bill Erickson, an ex-Kenexa, IBM and Gallup executive, helps individuals and organizations realize elite performance
Three former executives of Kenexa, a leading provider of HR technology acquired by IBM in 2012, announce Workforce Science Associates, a new HR consulting firm dedicated to creating engaging employee experiences.
