Employee Experience

A strong employee experience is built on what truly matters to your employees. Our unique combination of art and science ensures your leaders are focused on the levers that will create the best outcomes for your employees and your organization.

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Employee Engagement

A great employee experience begins with understanding the heartbeat of your organization—specifically the unique and specific nuisances of employee engagement. Let’s dive in.


Learn how to think about and capture the true essence of Diversity, Equity, Inclusion and Belonging across your workforce.

Pulse Surveys

Learn how to gain actionable insights that compliment annual employee engagement efforts.

Lifecycle Surveys

Understand your employee’s experience during key moments in the employee lifecycle.


Know what matters most to employees worldwide with benchmarks and insights from WSAData.

Leadership Consulting

Enable leaders at each level of your organization for success with Leadership Consulting.


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Our consultants are some of the world’s best when it comes to improving the employee experience. Learn their backgrounds, experience a little bit about who they are, both personally and professionally.

Project Management

Explore our delivery methods and available offerings for your organization.


Our partners mean the world to us, literally. We are proud to partner with the best and brightest to accelerate and provide added value to your employee experience solutions.


Explore our extensive resource library to gain insights on improving your workforce.

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Workforce Performance Lab

Learn how to drive high performance with data and research from the Workforce Performance Lab.

Articles and Best Practices

Leverage our library of articles and best practices for answers to common workforce questions.


Our blogs covering a wide-range of topics--from tidbits to trends to tips on best practices. Take a look, we are sure you'll find something useful.

Celebration Stories

See how we have increased employee engagement and organizational outcomes for our clients.

What is Employee Engagement?

What is Employee Engagement, Really? And How does it Contribute to the Employee Experience?

Employee engagement is the measure of how far an organization can go with the talent they have. For peak performance, culture and engagement go hand-in-hand. Culture is the difference between an ordinary group of people and a unified organization. Culture and Engagement are two parts of a transformational whole.

A simplified way to look at it is culture is “the who” and engagement is “the what.”

Culture defines:

  • Company strengths
  • Company weaknesses
  • Company blind spots
  • Company personality
  • Company authenticity

Whereas engagement, measures:

  • Job satisfaction
  • Employee commitment
  • Discretionary effort
  • Psychological ownership
  • Leadership effectiveness

When an organization conducts an employee survey to gain line of sight into the level of current employee engagement, the result is a mountain of data. And somewhere in that data are a few transformational facts and ideas that warrant attention. Not all data are equal or useful.

Understand the connections—what matters most in contributing to the conscientiousness, motivation, and commitment of your people. What engages them and how does that impact the bottom line through the employee experience? By validating this connection, managers, leaders, and executives can know exactly what to focus on to drive business and workforce results.

Employee engagement is not about satisfaction or making employees happy at work. It’s not even about having a great place to work.

Employee engagement is about those factors that cause your employees to want to work harder, stay longer, and care more.

Engagement is about factors such as pride, commitment, motivation, and loyalty—it’s the willingness to advocate for the organization, a sense of personal responsibility, and a goal of developing the most effective and productive work environment.

Engagement varies dramatically from company to company, and even from year to year within a company. It can be greatly influenced if done correctly.

Purchase Bill Erickson’s Best-Selling Book No Pegs, No Holes, and dive further into the science of workforce engagement and effective leadership.

Learn how the changing environment of 2020 impacted the workforce.

Average Increase in Client Engagement

of the Fortune 50 are WSA Clients

Projects Completed Annually

C-Suite Dialogues Annually

Years of Experience