Employee Experience

A strong employee experience is built on what truly matters to your employees. Our unique combination of art and science ensures your leaders are focused on the levers that will create the best outcomes for your employees and your organization.

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Employee Engagement

A great employee experience begins with understanding the heartbeat of your organization—specifically the unique and specific nuisances of employee engagement. Let’s dive in.


Learn how to think about and capture the true essence of Diversity, Equity, Inclusion and Belonging across your workforce.

Pulse Surveys

Learn how to gain actionable insights that compliment annual employee engagement efforts.

Lifecycle Surveys

Understand your employee’s experience during key moments in the employee lifecycle.


Know what matters most to employees worldwide with benchmarks and insights from WSAData.

Leadership Consulting

Enable leaders at each level of your organization for success with Leadership Consulting.


Learn about our business, meet our leadership, know what drives our passion for workforce performance, and gain a true understanding of what it's like to work with us.

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Our consultants are some of the world’s best when it comes to improving the employee experience. Learn their backgrounds, experience a little bit about who they are, both personally and professionally.

Project Management

Explore our delivery methods and available offerings for your organization.


Our partners mean the world to us, literally. We are proud to partner with the best and brightest to accelerate and provide added value to your employee experience solutions.


Explore our extensive resource library to gain insights on improving your workforce.

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Workforce Performance Lab

Learn how to drive high performance with data and research from the Workforce Performance Lab.

Articles and Best Practices

Leverage our library of articles and best practices for answers to common workforce questions.


Our blogs covering a wide-range of topics--from tidbits to trends to tips on best practices. Take a look, we are sure you'll find something useful.

Celebration Stories

See how we have increased employee engagement and organizational outcomes for our clients.

Navigating the Modern Workplace: Insights from the 2024 State of the Workforce

Understanding what drives employee engagement, leadership effectiveness, and demographic trends is an advantage for organizations that want to create healthy, sustainable work environments in the changing workforce landscape. In the first segment of our “State of the Workforce 2024” webinar series, participants gained valuable insights into the pivotal areas that will shape the workforce by 2024.

⁤Let’s look at the highlights of this discussion, exploring key takeaways and actionable strategies for building a positive and productive workplace culture. ⁤

Understanding Workforce Dynamics in a Post-Pandemic World

Employee engagement has seen significant fluctuations, initially skyrocketing during the pandemic and stabilizing in recent years. This shift reflects the changing nature of work and employees’ evolving expectations. As organizations navigate this new landscape, effective leadership remains necessary to foster and maintain engagement and ensure employees feel valued and motivated.

Workforce Trends and Engagement Opportunities

Hybrid work arrangements, return-to-office dynamics, and increasing union activity reshape the modern workplace. These trends are prompting organizations to rethink their strategies for managing remote and in-person teams. Companies can ensure high productivity and collaboration by adopting flexible work policies and leveraging technology. Additionally, addressing the unique needs of both remote and in-office employees can create a more cohesive and engaged workforce.

Boost Engagement with Manager Effectiveness

Active listening, timely feedback, and investment in team growth and development are key drivers of engagement. Mid-level managers play a pivotal role by fostering trust, providing support, and recognizing employee contributions, thereby driving overall engagement. By focusing on these areas, managers can build stronger relationships with their teams, enhance job satisfaction, and reduce turnover rates. Practical manager training and development programs are essential to equip managers with the skills to succeed in these efforts.

DEIB Analysis of Demographic Trends

Diversity, equity, inclusion, and belonging (DEIB) significantly impact engagement across all demographic levels. Post-pandemic, Hispanic, Asian, and Black or African American employees have shown elevated engagement levels, while engagement among white employees has declined. Gender disparities among senior leaders are narrowing, with female senior leaders experiencing improved engagement levels over time. Continued efforts to support and empower female leaders are essential for fostering inclusive and diverse organizations.

Shaping the Future of Work ⁤

⁤In 2024, it is clear that active leadership and proactive engagement strategies are critical to succeeding in the post-pandemic workforce. ⁤⁤As organizations adapt to hybrid/remote work and address the challenges of returning to the office, they must prioritize strategies that promote trust, growth opportunities, and recognition. ⁤⁤Investing in manager effectiveness, emphasizing active listening, timely feedback, and team development can significantly enhance employee engagement levels. ⁤

Additionally, recognizing the impact of diversity, equity, inclusion, and belonging (DEIB) initiatives is essential. ⁤⁤The rise of DEIB initiatives has resulted in a direct increase in the engagement levels of marginalized groups. ⁤⁤While certain demographic groups exhibit higher engagement levels, the goal should be to address pitfalls and create a work environment where all employees feel seen. ⁤⁤By supporting and empowering historically marginalized leaders, organizations can build a culture of inclusivity, ultimately driving engagement and productivity across the workforce. ⁤

Don’t miss Part 2 of our State of the Workforce webinar, where we will continue to analyze the workforce’s challenges and opportunities in 2024. ⁤⁤Together, let’s learn, grow, and shape the future of work where every individual’s potential is realized. ⁤

Explore the entire WSA 2024 Monthly Learning Session schedule here

Average Increase in Client Engagement

of the Fortune 50 are WSA Clients

Projects Completed Annually

C-Suite Dialogues Annually

Years of Experience