Employee Experience

A strong employee experience is built on what truly matters to your employees. Our unique combination of art and science ensures your leaders are focused on the levers that will create the best outcomes for your employees and your organization.

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Employee Engagement

A great employee experience begins with understanding the heartbeat of your organization—specifically the unique and specific nuisances of employee engagement. Let’s dive in.


Learn how to think about and capture the true essence of Diversity, Equity, Inclusion and Belonging across your workforce.

Pulse Surveys

Learn how to gain actionable insights that compliment annual employee engagement efforts.

Lifecycle Surveys

Understand your employee’s experience during key moments in the employee lifecycle.


Know what matters most to employees worldwide with benchmarks and insights from WSAData.

Leadership Consulting

Enable leaders at each level of your organization for success with Leadership Consulting.


Learn about our business, meet our leadership, know what drives our passion for workforce performance, and gain a true understanding of what it's like to work with us.

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Our consultants are some of the world’s best when it comes to improving the employee experience. Learn their backgrounds, experience a little bit about who they are, both personally and professionally.

Project Management

Explore our delivery methods and available offerings for your organization.


Our partners mean the world to us, literally. We are proud to partner with the best and brightest to accelerate and provide added value to your employee experience solutions.


Explore our extensive resource library to gain insights on improving your workforce.

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Workforce Performance Lab

Learn how to drive high performance with data and research from the Workforce Performance Lab.

Articles and Best Practices

Leverage our library of articles and best practices for answers to common workforce questions.


Our blogs covering a wide-range of topics--from tidbits to trends to tips on best practices. Take a look, we are sure you'll find something useful.

Celebration Stories

See how we have increased employee engagement and organizational outcomes for our clients.

Evolving Our Culture to Refuel Our Employees

Just like the clients we serve, WSA prioritizes our own employee listening strategy.

We Listened

As our world has continued to evolve since the pandemic hit in early 2020, zoom meetings, scheduled calls, and full calendars have become the new normal. We worked quickly as an organization to adapt to this new normal and create new points of connection with our customers and partners.

You see, our culture at WSA thrives on ten cultural values that make us who we are, and we live those values day in and day out. One of our cultural elements is “When our clients win, we win”. Another is “We fight for what works when it matters”. And since our clients were going through a large transition — we rose to the challenge with them. We committed to do whatever it takes to ensure our clients were confident about maintaining and accelerating their workforces through change and evolution.

However, through this adaptability, we realized that calendar fatigue is a real thing. We began hearing from our employees that they were feeling some strain in their work-life balance.  So, we tried a few different approaches to manage calendars more effectively to bring back a sense of balance because we do not want our colleague’s calendars to be so full of scheduled meetings that they are spending their time in the evenings playing “catch up”.  We want them to be with their friends and families, enjoying beautiful spring days, and savoring the quieter moments.

We Collected the Data

When we looked at the results of our latest employee engagement survey, the feedback told us they were still feeling unbalanced, so we decided to create space for them by scheduling Refuel Days. WSA Refuel Days are days we, as a company, are committing to scheduling no meetings.  These are days to focus on our work without interruption, to enjoy a long lunch break with a colleague, or have a few minutes to chat by the water cooler.  It’s a break from the rigor of bouncing from emails to calls to tasks and back and forth again.  As a company, we’re not just giving each other permission to create this balance, we are committing and dedicating time to building a balance in our culture.

Leadership Took Action

When the concept was first proposed to our senior leadership, the response was an instant, unanimous, and enthusiastic approval.  In fact, it wasn’t only instantly approved, but the original dates that were being targeted were bumped up to two weeks earlier because our leaders were so eager to provide this reprieve to our organization.  You see at WSA, we don’t just talk the talk, we truly believe we should be walking the walk.  And it starts with listening to the employee voice.  As we refuel as an organization, you can count on the fact that we’re as excited as ever to be serving organizations with the same commitment as we have to our own.  We’re bringing our best to you in 2022!

Karrie Rosa, Implementation Service Leader, WSA

Average Increase in Client Engagement

of the Fortune 50 are WSA Clients

Projects Completed Annually

C-Suite Dialogues Annually

Years of Experience