Employee Experience

A strong employee experience is built on what truly matters to your employees. Our unique combination of art and science ensures your leaders are focused on the levers that will create the best outcomes for your employees and your organization.

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Employee Engagement

A great employee experience begins with understanding the heartbeat of your organization—specifically the unique and specific nuisances of employee engagement. Let’s dive in.


Learn how to think about and capture the true essence of Diversity, Equity, Inclusion and Belonging across your workforce.

Pulse Surveys

Learn how to gain actionable insights that compliment annual employee engagement efforts.

Lifecycle Surveys

Understand your employee’s experience during key moments in the employee lifecycle.


Know what matters most to employees worldwide with benchmarks and insights from WSAData.

Leadership Consulting

Enable leaders at each level of your organization for success with Leadership Consulting.


Learn about our business, meet our leadership, know what drives our passion for workforce performance, and gain a true understanding of what it's like to work with us.

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Our consultants are some of the world’s best when it comes to improving the employee experience. Learn their backgrounds, experience a little bit about who they are, both personally and professionally.

Project Management

Explore our delivery methods and available offerings for your organization.


Our partners mean the world to us, literally. We are proud to partner with the best and brightest to accelerate and provide added value to your employee experience solutions.


Explore our extensive resource library to gain insights on improving your workforce.

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Workforce Performance Lab

Learn how to drive high performance with data and research from the Workforce Performance Lab.

Articles and Best Practices

Leverage our library of articles and best practices for answers to common workforce questions.


Our blogs covering a wide-range of topics--from tidbits to trends to tips on best practices. Take a look, we are sure you'll find something useful.

Celebration Stories

See how we have increased employee engagement and organizational outcomes for our clients.

Decoding Employee Experience: Trends, Strategies, and Actions for Optimal Success

Great leaders who want to build a satisfying and fulfilling workplace recognize the value of creating positive and meaningful work environments. Consider this example. Maya was an entry-level employee at a tech company. She quietly excelled at her tasks, completing them on time and flying under the radar of company leadership. Then one day, a challenging project came across her desk and Maya stepped up with fresh ideas and new solutions. She caught the leadership team’s attention and Maya was fast-tracked into a new role through training and mentorship. 

We’re all familiar with tales of individuals realizing untapped potential at work. Stories like this and decades of employee research reveal a crucial truth: building an optimal employee experience hinges on trust, growth opportunities, and recognition.

The Evolution of Employee Experience: Strategic Insights for Top Leaders

Over the past 25 years, the employee experience has evolved through four distinct phases:

1. Pre-Pandemic: A Decade of Growth

  • The market for employees was competitive and empowered employees to dictate their career paths.
  • Steady progress was made in engagement and manager effectiveness.

2. Pandemic Impact: The Year of Senior Leaders 

  • Senior leadership took center stage, guiding organizations through uncertainty.
  • Increased communication fostered trust and unity.

3. Post-Pandemic: Shifting Focus to Individual Growth 

  • The focus shifted to individual aspirations, bringing in a “me-focused” mindset.
  • Employees have increased expectations for personalized growth and recognition.

4. Return to Emotional Normalcy in 2024

  • Engagement and manager effectiveness are stabilizing. 
  • To thrive in this new landscape, organizations must adapt.
  • Employers should anticipate a shift towards addressing individual needs and aspirations. 

WSA refreshed our database of 10 million+ employee surveys and unveiled the top 10 global drivers of engagement.

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Among the top key drivers are future vision, trust in leadership, team collaboration, and advancement opportunities. Strikingly, manager effectiveness emerged as a critical lever. Frontline leaders, equipped with the right tools, hold the key to unlocking individual potential and achieving organizational success.

What essential tools should managers utilize? The top three actions for effective leadership:

  1. Masterful listening: Hear beyond words to understand individual needs and aspirations.
  2. Air traffic control: Remove barriers, optimize work environments, and boost productivity.
  3. Effective people skills: Build trust, offer support, and nurture personal growth.

By nailing these skills down, leaders can create an environment where employees feel valued, supported, and empowered to excel.

The Future: Shaping a High-Performance Workforce for 2024 and Beyond 

The future of work demands effective leadership willing to evolve as the environment does. Leaders at all levels must bridge the gap between organizational vision and individual contributions. 

Join WSA as we deep-dive into the complexities of leadership in 2024, exploring topics like managing successful employee engagement surveys and navigating the intricacies of work-life balance and burnout. Together, let’s learn, grow, and shape the future of work where every individual thrives.

Join us for our upcoming webinars and be part of the transformative journey!

Explore the full Workforce Performance Lab webinar series here

Average Increase in Client Engagement

of the Fortune 50 are WSA Clients

Projects Completed Annually

C-Suite Dialogues Annually

Years of Experience