Understand the role at each leadership level for improving the employee experience.
While collecting employee feedback in itself is a milestone moment, it’s only the beginning of improving the employee experience. Leaders across the organization must use the results to drive meaningful action. Everyone has a role to play in the effective rollout, implementation, and actions that follow employee listening. The responsibility at each leadership level varies but when everyone plays their part—a culture of high performance is created and your business reaps the rewards.
Set the course for enhancing the employee experience through communication and ongoing commitment to positive change across the organization.
As a senior leader you must listen to and resolve issues, take responsibility for the organization’s engagement themes and implement them through the strategy, and most importantly—lead by example! Use the link below to dig deeper into the roles and responsibilities of senior leaders for improving employee engagement.
Understand, interpret, and share results for your respective business unit, division, or region and how they relate to the company-wide results to determine the most valuable next steps.
Business unit leaders play a key role in ensuring the right actions are determined and implemented to improve employee engagement within their teams, and ultimately the overall performance of their teams. Learn more about business unit leader responsibilities using the link below.
Individualized and executed, based on the areas of focus and key drivers set by the senior and business unit leaders of your organization.
Front line leaders help determine the company’s action plans, based on employee feedback sessions facilitated around the survey results and areas of focus. Having the right action plans selected is the primary way your organization is going to move in the right direction. See more about the role of the front line leader using the link below.