Inside Sales Representative

About WSA 

At Workforce Science Associates (WSA), we believe in the power of applying the right science to make people and organizations successful. We believe in empowering businesses to measure what matters when it matters, across their workforce, so they, in turn, can motivate their people to work harder, stay longer, and care more. We believe that employees’ lives are never better than when they are highly engaged and using their talents to contribute to a company they believe in—that’s why we focus on creating high-performing workforces that transform businesses.

Over the last 40 years, our leadership has founded, led, and successfully grown some of the largest workforce engagement businesses in the industry. WSA is the next evolution of this expertise, and over the last few years has experienced fast-paced growth serving clients from small businesses to some of the world’s largest global corporations.

The WSA family is full of hand-picked consultants from Fortune 1000 and Fortune 500 companies and project managers with long-term knowledge and experience in the marketplace.

As we continue to grow and drive the success and transformation of our clients, we must continue driving our own workforce forward.

We are currently hiring for an Inside Sales Representative.

About This Role

We are seeking a motivated and results-driven Inside Sales Representative to join our team. The ideal candidate will be responsible for building strong relationships with potential and existing customers, identifying their needs, and providing tailored solutions. This role requires excellent communication skills, a proactive approach to sales, and the ability to thrive in a fast-paced, goal-oriented environment.

Responsibilities 

• Prospect Outreach: Proactively reach out to leads and prospects through phone calls, emails, and virtual meetings to promote WSA services.
• Sales Pipeline Building: Research leads, qualify prospects, and maintain an organized sales pipeline.
• Customer/Prospect Relationship Management: Build rapport with customers and prospects and provide exceptional service to guide them through the buying process.
• Relationship Building: Develop and maintain strong relationships with customers, prospects, and WSA team members while fostering trust and loyalty.
• Collaboration: Work closely with Program Directors and internal project teams to achieve goals.
• Sales Goals: Meet or exceed individual and team sales targets, contributing to the overall success of the organization.
• CRM Updates: Maintain accurate records of customer interactions, sales activities, and pipeline updates in the CRM system.

Requirements 

• Education: bachelor’s degree preferred but not required.
• Strong verbal and written communication skills, with the ability to connect with people.
• A positive attitude, willingness to learn, and the drive to meet and exceed sales goals.
• Familiarity with digital communication tools (e.g., email, Zoom) and basic proficiency in Microsoft Office.
• A collaborative mindset and a desire to contribute to a dynamic team environment.
• Comfortable navigating a fast-paced work environment and managing multiple priorities.
• Self-motivated, goal-oriented, and resilient.
• Strong negotiation and persuasion abilities.

Benefits 

• Competitive base salary with commission or performance bonuses.
• Comprehensive benefits package (health insurance, retirement plan, etc.).
• Opportunities for professional development and career growth.
• Collaborative and supportive work environment.

About Our Culture 

Before you apply, it’s important that you understand what we believe, what we stand for, and how we get work done. You see, having the right skills is important, but even more important is working in a culture where you can thrive, be successful, and feel motivated to get the job done right. Internal environments vary from company to company before we invite you to join our group, and before you request an invitation, we want to ensure our environment is right for you. After all, it’s a huge part of building a high-performance workforce—we do it for our clients every day so why wouldn’t we do it for ourselves?

What it’s like inside our walls is wrapped up in ten statements, known as WSA DNA. These core ten beliefs envelope how we come together to deliver collectively, who we are, and the standards we expect from everyone who joins the WSA team. You see, WSA isn’t simply what we do, it’s part of who we are. Read through these statements and if it sounds like an environment you can thrive in, well, we would be happy to chat.

WSA is an equal opportunity employer committed to advancing, cultivating, and preserving a culture of diversity, equity, inclusion and belonging because it makes us a stronger and more successful company. People with diverse personal experiences are urged to apply, especially those that can offer unique contributions in terms of their race, ethnicity, culture, sex, gender identity and expression, nation of origin, age, languages spoken, religion, disability, sexual orientation, and beliefs.