Our strategy of creating a high-performance workforce is based on a foundation of research, experience, and data from years of working with workforces, leaders, and large organizations to survey employees, ask questions of leaders, and apply just the right mix of art and science that works. At WSA, we’re rooted in data, run on simplicity, and follow three keys to our approach of enhancing employee experiences, worldwide.
Embrace Change. Evolve the employee experience
Follow the Science. Rely on validated science and accuracy, not opinion
Keep it Simple. Focus on what’s important rather than what’s simply interesting
Your company is unique as should determining the best approach for surveying your employees. Our methodology starts with identifying the relevant and important information for your organization, through stakeholder input, organizational initiatives, operational challenges, and your organization’s mission, vision and values. By knowing what truly matters, you’re able to set the right foundation for moving your employee experience forward.
There are two aspects to the science of measuring what matters. The first aspect are the consistent global top drivers of engagement that we know are always important to workforces worldwide,. The second aspect includes the unique factors that are bubbling up right now across your industry. We combine proven science with current trends for a complete assessment of the health of your organization.
It’s not enough just to ask the right questions. You also have to take the right actions to ensure your employee engagement increases. At WSA, there are four pillars to facilitating taking the right actions—understand, share, act, and commit.
Motivated leaders who work within the understand, share, act, and commit framework contribute significantly to the success of increasing employee engagement—and your organization.
The positive effect of a highly engaged workforce leads to a positive impact on organizational performance.
| Employees Actions | Organizational Outcomes |
| Increased Productivity | Larger Profitability |
| Larger Motivation to Produce Quality Work | Higher Customer Satisfaction |
| Decreased Likelihood of Turnover | Cost Savings on Hiring |
| Enhanced Employee Morale | Positive Reputation for Talent Attraction |
| More Attentive to Safety Protocols | Fewer Accidents & Business Expenses |
Achieving a high-performing workforce is about the art, science, actions, and outcomes from employee listening. For an organization to achieve maximum potential in its workforce and higher behavioral and business outcomes, all four components must come together with precision.
"A great employee survey is part art and part science. Your company is unique, and your employee experience program should be as well. Our goal when listening to employees is to measure what matters most to them and then, equip leaders to get laser-focused on taking actions to improve their team's performance — and ultimately, the company's performance."
