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Project Coordinator – Employee Experience

Job Opening

About WSA

At Workforce Science Associates (WSA), we believe in the power of applying the right science to make people and organizations successful. We believe in empowering business to measure what matters when it matters, across their workforce, so they, in turn, can motivate their people to work harder, stay longer and care more. We believe that employee’s lives are never better than when they are highly engaged and using their talents to contribute to a company they believe in — that is why we focus on creating high-performing workforces that transform businesses.

Over the last 40 years, our leadership has founded, led, and successfully grown some of the largest workforce engagement businesses in the industry. WSA is the next evolution of this expertise, and over the last few years has experienced fast-paced growth serving clients — from small businesses to some of the world’s largest global corporations.

The WSA family is full of hand-picked consultants who have worked with Fortune 1000 and Fortune 500 companies. Our project managers also have long-term knowledge and experience in the marketplace.

As we continue to grow and drive the success and transformation of our clients, we must continue driving our own workforce forward.

We are currently looking for an experienced project coordinator to join our team and manage the organization of key client projects.

About This Role

As a WSA project coordinator, your job will be to administer, configure, and organize all types of projects, from various administrative tasks to complex technical deliverables. You will be expected to work one-on-one with our Implementation Team and our clients.

Specific project coordinator responsibilities include working closely with WSA project managers, executive consultants, and clients to provide configuration of engagement, lifecycle, and multi-rater surveys and dashboards. In addition, you will perform various coordinating and administration tasks, maintain and create project documentation, and provide quality assurance support. To succeed in this role, you should have excellent time management and communication skills, as you will constantly be collaborating with internal teams and clients to deliver results on deadlines. Detail orientation, dependability, and a commitment to the highest quality deliverables are must haves for this role.

Ultimately, the project coordinator is the backbone of the daily operations of our teams as well as our clients’ success.


  • Coordinate project management activities, resources, and information
  • Divide projects into reasonable actions and timeframes
  • Work with internal and external teams to identify and define requirements, scope, and objectives
  • Make sure that internal and external clients’ needs are met as projects evolve
  • Monitor project progress and handle any issues that arise
  • Act as a point of contact for the implementation team
  • Work with the project manager to deliver quality configurations to our clients
  • Create and maintain comprehensive project documentation for both internal and external use
  • Ensure work is done thoroughly by conducting quality assurance reviews


  • Proven work experience as a project coordinator or similar role
  • Experience in task management, from conception to delivery
  • Solid organizational skills including multitasking and time-management
  • Strong teamwork skills
  • Familiarity with risk management and quality assurance control
  • Strong working knowledge of Microsoft Excel and PowerPoint
  • Strong analytical and problem-solving abilities
  • Process-oriented
  • Ability to work autonomously, completing assignments without too much managerial oversight
  • Must be dependable and relied on to uphold responsibilities and meet all deadlines
  • Propensity to learn

About Our Culture

Before you apply, it’s important that you understand what we believe, what we stand for, and how we get work done. You see, having the right skills is important, but even more important is working in a culture where you can thrive, be successful, and feel motivated to get the job done right. Internal environments vary from company to company before we invite you to join our group. Before you request an invitation, we want to ensure our environment is right for you. After all, it’s a huge part of building a high-performance workforce—we do it for our clients every day so why wouldn’t we do it for ourselves?

What it’s like inside our walls is wrapped up in ten statements, known as WSA DNA. These core ten beliefs envelope how we come together to deliver collectively, who we are, and the standards we expect from everyone who joins the WSA team. You see, WSA isn’t simply what we do, it’s part of who we are. Read through these statements and if it sounds like an environment you can thrive in, well, we would be happy to chat.

WSA is an equal opportunity employer committed to advancing, cultivating, and preserving a culture of diversity, equity, inclusion and belonging because it makes us a stronger and more successful company. People with diverse personal experiences are urged to apply, especially those that can offer unique contributions in terms of their race, ethnicity, culture, sex, gender identity and expression, nation of origin, age, languages spoken, religion, disability, sexual orientation and beliefs.

EX Qualtrics Partner of the Year

Implementor of Qualtrics Employee Experience

Average Increase in Client Engagement

of the Fortune 50 are WSA Clients

Projects Completed Annually