Research
Explore our library of reports and best practices.
Reports
WSA consolidates and analyzes data from organizations globally in relation to the employee experience. We then package those findings into an annual State of the Workforce report.
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2025 State of the Workforce: The Evolving Workplace
Employee engagement trends reveal a complex landscape shaped by evolving work arrangements, generational shifts, and economic uncertainties. Our comprehensive analysis of employee experience data from 2021-2024 surfaces critical insights for business leaders and HR professionals.
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2024 State of the Workforce: Engagement Trends
In our research, we examine the current trends influencing Employee Engagement, focusing on the effects of hybrid work models, diversity and inclusion practices, and union activities. We analyze how these factors impact employee motivation and organizational commitment in a rapidly evolving workplace.
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2023 State of the Workforce: Engagement Trends
After experiencing considerable ups and downs over the pandemic years, engagement trends have stabilized. Regarding encouraging and promoting involvement, data also shows that frontline managers have assumed the “most impactful” seat at the table. Read on to find out more.
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2022 State of the Workforce: Intent to Stay
How accurate are predictions of employees leaving? Does the current state of employee retention and engagement reflect the dire warnings that have been repeatedly exposed? The reality is probably somewhere in between.
Best Practices
The following resources share employee experience best practices. These recommendations are drawn from decades of program delivery combined with ongoing research.
Current Trends
- Current Trends in Employee Engagement
- Surviving or Thriving?
- Exploring Employee Experience Trends in Financial Services
- Adapting to Change: Employee Experience Trends in the Hospitality Industry
- Prioritizing the Caregiver Experience: Strategic Solutions for Emerging Healthcare Trends
- Enhancing the Employee Experience in Manufacturing: Strategic Benefits and Insights Based on the Latest Trends
Program Design
- 6 Powerful Practices and Proven Pitfalls to Designing Your Employee Engagement Survey
- Employee Survey Benchmarking
- Employee Survey Response Rates
- Survey Confidentiality Considerations
- Less Means More: Employee Engagement Survey Frequency
- The Engagement Index
- Employees Are Not Customers
- 360 and Upward Feedback
- Defining Engage and Equip
- Six Steps to Survey Success: A Guide for Effective Implementation
Taking Action
- Confidence in Future Vision
- Enriching Performance Through Employee Feedback
- Defining Effective Communication
- Effective Action Planning: A Four-Step Model for Success
- Always-On Engagement
- Fostering Growth and Development: WSA’s Approach
- The Power and Beauty of Recognition
- Four Employee Choices that Impact Your Business