The Enduring Impact
The Art and Science of Crafting an Exceptional Employee Experience
By Kris Erickson
A practical guide for leaders to design meaningful experiences that connect people to purpose, foster trust, and drive performance from the inside out.
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About the Author
Kris Erickson is the cofounder and executive consultant for Workforce Science Associates (WSA). WSA is a Lincoln, Nebraska–based experience management consulting firm that helps organizations all over the world improve their employees’ experience.
As an executive consultant, Kris focuses on improving business outcomes through employee experience strategies. With a career spanning over three decades, Kris has partnered with Fortune 500 companies to develop and implement programs that motivate and enable employees to deliver high performance.
Kris specializes in uncovering the unique drivers that will cause employees to want to work harder, stay longer, and care more, as well as the operational factors that may be impacting productivity. By leveraging behavioral science and ongoing research, she helps organizations build high-performance cultures that generate long-term business success.
Over the course of her career, Kris has held executive consulting roles at leading experience management firms such as Kenexa, IBM, Gallup, and others. Kris has also served as the vice president of HR at a Nashville-based cancer diagnostic company. Kris is passionate about the impact employee experiences have on company results and the enduring fulfillment that positive employee experience can create. She is a proud mom to her son Conor, and hopelessly attached to her dog, Togwatee.
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