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Consultant-Employee Experience

Job Opening

About WSA

At Workforce Science Associates (WSA), we believe in the power of applying the right science to make people and organizations successful. We believe in empowering businesses to measure what matters when it matters, across their workforce, so they, in turn, can motivate their people to work harder, stay longer, and care more. We believe that employees’ lives are never better than when they are highly engaged and using their talents to contribute to a company they believe in—that’s why we focus on creating high-performing workforces that transform businesses.

Over the last 40 years, our leadership has founded, led, and successfully grown some of the largest workforce engagement businesses in the industry. WSA is the next evolution of this expertise, and over the last few years has experienced fast-paced growth serving clients from small businesses to some of the world’s largest global corporations and best-known brands.

The WSA family is full of hand-picked consultants from Fortune 1000 and Fortune 500 companies and project managers with long-term knowledge and experience in the marketplace.

As we continue to grow and drive the success and transformation of our clients, we must continue driving our own workforce forward.

We are currently looking for an experienced Consultant to join our team to help guide and manage relationships with WSA customers in relation to their organization’s employee experience.

About This Role

As a WSA Consultant, your job will be to create and implement a plan for strategic positioning with company executives and high-level leaders with the goal of improving the experience of employees and enhancing levels of engagement, boost workforce performance, and create business outcomes through various employee experience components. Our promise is “Employee Performance Down to a Science.” Our Consultants are the core of delivering this promise to all of our clients.

As a WSA Consultant you will be responsible for guiding executive teams of large global organizations to focus on key drivers of engagement related to their employee experience, action planning in areas of opportunity or engagement concerns as inferred by research results, and leveraging expertise, knowledge, and data insights to improve employee performance, and ultimately, business outcomes for WSA clients through the employee experience.

Consultant responsibilities include helping to facilitate employee listening strategy development, survey item design, guide appropriate strategies to achieve desired outcomes, consult on the implementation of change management programs, form strong alignments and partnerships with clients around the organization’s employee experience, and continuously teach our clients while learning from them, and the industry, to evolve best practices and recommendations.

To succeed in this role, you should have a strong passion for employee research and guiding organizations through change, explaining and sharing data insights through stories to clearly identify areas of strength and opportunity, and be comfortable working with and guiding executives and leaders of large global organizations.

Responsibilities

  • Work with Research Consultants to formulate a story from data and insights.
  • Guide, consult, teach, and learn from executives and high-level managers.
  • Make recommendations on the next steps related to the employee experience journey
  • Guide clients through the design of survey items, the strategic elements of an effective survey, or other employee experience programs.
  • Consult WSA clients on the next steps to prevent workforce performance problems, and guide leaders and managers to take appropriate actions to improve workforce performance.
  • Present and consult clients in a clear and concise manner that gives them a holistic view of their workforce in relation to key priorities, comparisons, and recommendations to create positive change.
  • Collaborate and work with other consultants to evolve WSA research and content to continuously reflect best practices and be ahead of economic and employee trends impacting workforces.

Requirements

  • At least five years working in statistics and data, preferably with workforce and employee data
  • Three to five years presenting and consulting senior executives of large global organizations
  • Proven and high-quality presentation skills
  • High-level of comfort working in software platforms to review, pull and manage incoming data
  • High-level data curiosity
  • Proven ability to formulate data to tell a story
  • Solid organizational skills including multitasking and time-management
  • Strong client-facing and teamwork skills
  • Strong working knowledge of Microsoft Excel and PowerPoint
  • Statistics software experiences, such as SPSS, R, SAS, or other
  • Ability to work autonomously, completing assignments without too much managerial oversight
  • Experience in employee experience, employee engagement, or related fields is desired but not required.

About Our Culture

Before you apply, it’s important that you understand what we believe, what we stand for, and how we get work done. You see, having the right skills is important, but even more important is working in a culture where you can thrive, be successful, and feel motivated to get the job done right. Internal environments vary from company-to-company before we invite you to join our group, and before you request an invitation, we want to ensure our environment is right for you. After all, it’s a huge part of building a high-performance workforce—we do it for our clients every day so why wouldn’t we do it for ourselves?

What’s it’s like inside our walls is wrapped up in ten statements, known as WSA DNA. These core ten beliefs envelope how we come together to deliver collectively, who we are, and the standards we expect from everyone who joins the WSA team. You see, WSA isn’t simply what we do, it’s part of who we are. Read through these statements and if it sounds like an environment you can thrive in, well, we would be happy to chat.

WSA is an equal opportunity employer committed to advancing, cultivating, and preserving a culture of diversity, equity, inclusion and belonging because it makes us a stronger and more successful company. People with diverse personal experiences are urged to apply, especially those that can offer unique contributions in terms of their race, ethnicity, culture, sex, gender identity and expression, nation of origin, age, languages spoken, religion, disability, sexual orientation and beliefs.

EX Qualtrics Partner of the Year

Implementor of Qualtrics Employee Experience

Average Increase in Client Engagement

of the Fortune 50 are WSA Clients

Projects Completed Annually